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Q: |
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How do I
register on this site? |
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A: |
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From the left menu
bar, click where
says
Register and
fill up the
form. We will send a confirmation email
to the address you
have provided for you to activate
it, so please make sure to enter a valid email address. |
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Q: |
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I am getting "activation failure!" after I have clicked the
suggested link, what went wrong? |
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A: |
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Your Login /
Username must have
no space in between.
If you would like to use your complete name as a login, it must be without space.
E.g. Marioowen, Mario.Owen, Mario/Owen, Mario-Owen: accepted.
E.g. Mario Owen: not accepted.
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My Listing/My
Account
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Q: |
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How do I log in into my account? |
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A: |
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On
the main page way down to the bottom, there
is a link that
says "Log in", click on it and it will take you
to a page where will ask
you for a username and password.
Or,
click here. |
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Q: |
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I don't remember my
password, how do I log in? |
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A: |
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Our site come build with
password recovery system which can allow you to
generate password with just your login/username.
In case where you don't remember your username, please
contact us and we can do it for you. |
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Q: |
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Can I change my password? |
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A: |
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Sure, you can change
your password at any time. After you have successfully
signed in, there is a list of links located at the top
left side of the page. Click on "My Profile" and
follow the instructions. |
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Q: |
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How do I change the
information on my listing? |
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A: |
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Log in into
your account, click on "My Listings"
once your ads are
displayed, you can click where says edit listing. |
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Q: |
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How do I remove my
listing? |
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A: |
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There is no need for you
to remove your listings, all you can do is to deactivate
it. You can do that by logging into your account, click
on "My Listings" and deactivate the ones you no
longer want to display as featured. |
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Listing Packages |
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Q: |
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How much SelTrading.com charges for a
listing?
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A: |
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We
offer 7 days FREE of charge to all listings. After the
seven days are expired, a paid membership is required in
order to have your ad featured so that interested buyers
can see it. There is a small monthly fee of $9.99 for
agents and $14.99 for sellers. |
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Q: |
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How do I pay for goods
and services provided by SelTrading.com? |
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A: |
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We
sell our services directly and via our authorized
retailer,
2Checkout (2CO).
A brief description of the purchasing process is
outlined further.
Generally, once you have selected the appropriate
payment method, the system redirects you to a secure
2Checkout page to complete the order.
If you choose to pay for your listings via Wire Transfer
or Western Union, please email us your listing Id No.
and our sales manager will email you the payment
instructions.
Buying From 2CO:
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Complete the ordering process and pay for the listing
you are about to activate with your debit/credit
card,
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Transaction goes through 2CO's fraud review process
(allow up to 24 hrs),
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SelTrading.com carries out internal fraud review
process if required (allow up to 12 hrs),
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SelTrading.com support team activates your listings
within 24 hours after completing the internal fraud
review process.
Western Union Payments (Direct Sale):
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Email your listing Id No. so we can send to you
payment instructions,
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Once you have sent the money, please email us your payment
details,
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SelTrading.com receives the money and activates the
order within 24 hrs.
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Q: |
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It’s ok to have my information exposed on your site? |
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A: |
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Yes, the only way to have people contacting you in regard to your business is by you providing the right information about yourself and your business. We will never give or sell your information to anyone (please read our policy). You will need to provide a real email account or phone number so that interested people can be able to contact you about your business.
But don't worry, there is an
option to hide your email if you don't wish to display
it publically.
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Q: |
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Do I need to have a website in order to list
properties on your site?
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A: |
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Not at all. Anyone with a
property for sale can list it on this site. All you need
is listing information, pictures and so on. |
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Q: |
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How many pictures am
I allowed to upload to your database?
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A: |
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We allow over 10 pictures
for each listing. |
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Q: |
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How do I contact you? |
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A: |
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You can either call, email
us or use our
contact form , SelTrading.com support team will be
glad to assist you. |
